The Help Centre
How would you like to contact us?
How would you like to contact us?
What Happened?
Google has recently made some changes in the way Chrome v.42 and above works with plugins that affects many web-based applications.
How does this affect me?
Due to security concerns related to the change above, Anywhere Healthcare no longer recommends using new versions of Chrome.
What do I have to do?
We recommend using another browser such as Internet Explorer (v10 or above), Firefox or Safari.
You will not need to re-download or install the Blue Jeans plugin. However, to ensure your plugin is unblocked for use, we request you navigate
to ‘ahc.teleconnect.me’ using an alternative browser and press ‘Test Before You Start’ to test this.
If you don’t have an alternative browser download one by clicking on the links below:
If you have any questions, please give us a call at 1800 822 940.
What is happening?
Edge does not work with plugins which affects many web-based applications.
How does this affect me?
Due to the lack of support for plugins listed above, Anywhere Healthcare no longer recommends using new versions of Edge.
What do I have to do?
We recommend using another browser such as Internet Explorer (v10 or above), Firefox or Safari.
You will not need to re-download or install the Blue Jeans plugin if you already downloaded previously.
However, to ensure your plugin is unblocked for use, we request you navigate
to ‘ahc.teleconnect.me’ using an alternative browser and press ‘Test Before You Start’ to test this.
If you don’t have an alternative browser, download one by clicking on the links below:
If you have any questions, please give us a call at 1800 822 940.
What do I have to do?
You need to use another browser such as Chrome, Internet Explorer (v11 or above) or Firefox for an optimal experience using our service.
If you don’t have an alternative browser available, you can download one by clicking on the links below:
If you have any questions, please give us a call at 1800 887 238.
